Shipping policy

At K-Ramen, our commitment is to ensure prompt and dependable delivery for our patrons.

Here's a summary of our shipping guidelines:

We proudly extend our shipping services to most European countries. Be mindful, however, that some locations might be subject to specific constraints.

Our partnerships with esteemed courier companies like DHL, DPD, UPS, and PostNL enable us to deliver efficiently. The choice of courier might differ based on your order's size, weight, and delivery destination.

Shipping charges are computed at the final step of the checkout, depending on the order's dimensions, weight, and delivery address. Currently, we do not have a free shipping option.

While we strive to dispatch all orders on the day they're received, there might be occasional delays. Once your order is processed, a confirmation will be emailed to you.

After your order ships, it typically reaches its destination within an approximate window of 3 to 7 days. Remember, this is a rough estimate and actual delivery times might fluctuate.

Following the dispatch of your order, we'll share a tracking code via email, enabling you to monitor your package's journey.

Understanding Package Tracking:

K-Ramen furnishes customers with a tracking code, promoting clarity and accountability for their purchases. Customers are tasked with overseeing their package's status via this code. If a delivery is interrupted and the package is stored at a service point, customers should arrange its collection promptly.

K-Ramen does not hold the responsibility of tracking the delivery status of a package and will not alert customers about it, given our lack of immediate updates from mail carriers. We advise our patrons to diligently utilize the tracking details for seamless delivery.

Not collecting a package or addressing its delivery challenges in a swift manner rests entirely with the customer.

On the off chance a product you've chosen is unavailable, we might substitute it with an equivalent, superior, or similar item. Any alterations to your order will always be communicated.

Bear in mind that customs or related duties levied by the receiving nation are the buyer's obligation. If, by chance, a package is sent back to us due to customs issues, we'll contact you to discuss possible refunds. Any fees or damages in this scenario will be factored into the refund amount.

We recommend reviewing our Return Policy for comprehensive details on returns and compensations.

Thank you for grasping our shipping guidelines. K-Ramen's dedication is to ensure top-tier service, and we're thankful for your patronage.